One agent working on their own has to wear a lot of hats. Marketing expert. Administrator. Photographer. Stager. And of course spending time meeting with their clients, showing properties, negotiating offers and ensuring that everything moves smoothly, satisfying conditions and getting to possession day! And in addition to all that, sometimes we have to be in two places at once because two clients need us! What’s the solution? Working together with a system to support each other and our clients!
Every one of our agents is responsible to you, our client. Any one of us can step in and assist you because we have chosen to be a Common Law Brokerage. This means that every agent on the team can help you with whatever you might need, if your own agent is temporarily unavailable. In a Designated Agency brokerage which is more typical of larger brokerages, coverage like this requires additional paperwork and is more challenging.
As a collaborative group, we have intentionally created systems to be there for each other’s clients even when we need to be somewhere else! While each of us takes the lead with our own clients, we also know that we can call on a team member to assist us with a showing or an inspection if necessary. This situation can happen frequently because we never know when a new listing is going to pop up for one of our buyers and getting them into that house quickly is vital … and yet agents also have appointments made in advance with other clients. That’s when we can call on a team member and both clients are well served! We have a system for how team members are compensated for participating in that client’s sale or purchase. It’s a system that works well for our agents and our clients tell us it works really well for them!